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    Privacy policy

    Updated: [DATE]

    This privacy policy explains how Gussepe Limited MB (hereinafter "SENSESŌ", "we") processes personal data when you visit www.senseso.com, buy products or subscribe to our newsletter. We process data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania and the Law on Electronic Communications.

    1. Data controller

    NameGussepe Limited MB
    Company code[COMPANY CODE]
    Registered address[ADDRESS]
    Emailinfo@senseso.com
    Phone[PHONE]

    2. What data we process and why

    PurposeDataLegal basisRetention period
    Order fulfilment and deliveryName, surname, address, email, phone, order contentsPerformance of a contract (Art. 6(1)(b) GDPR)10 years from the order (accounting requirements)
    Payment administrationPayment method, transaction data (we do not store card details)Performance of a contract, legal obligation10 years
    Customer service, returnsContact details, content of correspondencePerformance of a contract, legitimate interest3 years from the last contact
    B2B enquiriesName, company, contact details, content of the requestSteps prior to entering into a contract, legitimate interest3 years from the last contact
    NewsletterEmail, name (if provided)Consent (Art. 6(1)(a) GDPR)Until consent is withdrawn
    Website analytics and marketingCookie data, IP address, browsing dataConsentAs set out in the cookie policy

    3. Recipients of data

    We share data only to the extent necessary to provide the service:

    • the e-commerce platform Shopify (Shopify International Ltd., Ireland);
    • payment service providers: [PAYMENT PROVIDERS];
    • courier and postal services: [COURIERS];
    • our accounting service provider: [ACCOUNTING];
    • our newsletter service provider: [SERVICE];
    • public authorities where required by law.

    4. Transfers outside the EEA

    Some service providers (e.g. Shopify) may process data outside the European Economic Area. In such cases, the Standard Contractual Clauses approved by the European Commission or the EU-U.S. Data Privacy Framework apply.

    5. Your rights

    You have the right to:

    • access your data;
    • request rectification of inaccurate data;
    • request erasure of your data ("right to be forgotten");
    • restrict processing;
    • data portability;
    • object to processing based on legitimate interest;
    • withdraw your consent at any time (this does not affect the lawfulness of processing before withdrawal).

    Please send requests to info@senseso.com. We will reply within one month at the latest. If you believe your rights have been violated, you may lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, Vilnius, vdai.lrv.lt).

    6. Data security

    We apply appropriate technical and organisational measures: encrypted connections (HTTPS), access control and reliable service providers. Payment card data is processed only by certified payment service providers.

    7. Minors

    This website is not intended for persons under 14. We do not knowingly collect data from such persons.

    8. Changes to this policy

    We may update this policy. The latest version is always published on this page together with the date of the update.

    SENSESO

    Where beautiful hair begins.

    Naturally derived scalp and hair care rituals. Made in Lithuania.

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